|
S.No.
|
Error/Information
message
|
Error/ Information Description
|
Solution |
| 1 |
Invalid
input. For Help, please SMS HELP<space><Return Type>
E.g. Help for Nil filing GSTR3B send HELP 3B. Send to 14409
|
This
message is received when the Keyword (NIL, CNF or HELP) is not
as per standard format i.e. there is an issue with keyword NIL,
CNF or HELP.
|
Once
you receive this message, you need to send the message in correct
format for keyword NIL, CNF or HELP, as given below.
|
|
2
|
Request
failed. Incorrect message format. Retry as: NIL <Return Type>
<GSTIN> <Period> To file NIL 3B for Mar 2020: NIL
3B 07CQZCD1111I4Z7 032020 Send to 14409.
|
This message
is received when message contents sent for filing NIL Form GSTR-3B
are not as per standard format, like:
a.
GSTIN structure;
or
b.
Return period;
or
c.
Return type
is not correct
|
Once
you receive this message, you need to send NIL message again as
per below format:
NIL
space<Return
Type>space<GSTIN>space<Return Period>
And
send it with correct GSTIN Structure, Return Period or Return
Type.
|
|
3
|
Request
failed. Mobile number not registered for 11AAAAA1111A1AA. Please
retry with registered mobile number or update mobile number on
GST Portal.
|
This
message is received when Mobile number is not registered as authorized
signatory for that particular GSTIN.
|
Once
you receive this message, you need to send SMS from registered
mobile number of the authorized signatory of that particular GSTIN.
|
|
4
|
Request
failed. Same mobile number is registered for multiple signatories
of 11AAAAA1111A1AA. Please retry post updating mobile number on
GST portal.
|
This
message is received when Mobile number is registered for more
than one authorized signatory for that particular GSTIN.
|
Same
mobile number can’t be used by multiple authorized signatories,
for the requested GSTIN, for filing Nil Form GSTR-3B. In such
scenario, you first need to update the mobile number of the authorized
signatory on the GST Portal, through non-core amendment process,
by giving unique mobile number for every authorized signatory
for that requested GSTIN.
Note: Same mobile number can
be used for filing Nil Form GSTR-3B for other GSTINs.
|
|
5
|
Request
failed. Invalid GSTIN. Please retry with valid GSTIN as below:
To file NIL return for Mar 2020: NIL 3B 07CQZCD1111I4Z7 032020.
Send to 14409.
|
This
message is received when GSTIN format is correct, but GSTIN is
not registered on the GST Portal.
|
Once
you receive this message, you need to send SMS with valid GSTIN,
which is registered on the GST Portal.
|
|
6
|
Request
failed. Incorrect format or Code Mismatch. Retry as: CNF 3B <CODE>
Send to 14409. Mobile no. would be blocked for 24hrs in case of
3 continuous failure.
|
This
message is received when taxpayer sends SMS in invalid format
or code.
|
Once
you receive this message, you need to send the SMS in prescribed
format and with correct Validation Code, to file Nil Form GSTR-3B.
In case, mismatch for Verification Code happens for 3 times continuously,
then that particular
mobile number will be blocked for 24 hours.
|
|
7
|
Request
failed. GSTR3B already filed for 11AAAAA1111A1AA and tax period
012020. Please retry with different GSTIN or tax period.
|
This
message is received when GSTIN provided has already filed return
for the tax period provided.
|
If
the taxpayer has already filed Form GSTR-3B (online/ SMS) for
the requested tax period, then Nil Form GSTR-3B can’t be filed
again through SMS for that particular return period.
|
|
8
|
Request
failed. GSTR3B for previous tax period not filed for 11AAAAA1111A1AA.
Please retry after filing return for previous tax period.
|
This
message is received when GSTIN provided has not filed the previous
tax period Form GSTR-3B return.
|
Once
you receive this message, you need to file all previous Form GSTR-3B
returns, to file Nil Form GSTR-3B through SMS, for that particular
tax period.
|
|
9
|
You
have exceeded maximum number of attempts for the day. Please try
again after 24hrs. You may continue to file your return on www.gst.gov.in.
|
This
message is received when repeated SMS in incorrect format is sent
from same mobile number and then mobile number gets blocked for
24 hours.
|
You
can try filing Nil Form GSTR-3B, through SMS, after 24 hours.
However, you can login to the GST Portal to continue filing of
Nil Form GSTR-3B, through online mode.
|
|
10
|
123456 is the CODE for Nil filing
of 3B for 11AAAAA1111A1AA for period 012020. Code validity is
30 min. Confirm return filing by sending: CNF 3B <CODE>
to 14409
|
This
message is received when you send
a SMS in format as NIL
space<Return
Type>space<GSTIN>space<Return
Period>
to initiate
filing of Nil Form GSTR-3B.
|
Once
you receive this message, you need to send a SMS in format as
CNF space<Return
Type>space<Code> to
confirm filing of Nil Form GSTR-3B.
|
|
11
|
Request
failed. Invalid or expired Code. Re-initiate Nil filing. Retry
as: To file NIL return of GSTIN for Mar 2020: NIL 3B 07CQZCD1111I4Z7
032020 Send to 14409
|
This
message is received in case you have sent SMS:
|
Once you receive this
message, you need to send a SMS in format as NIL
space<Return
Type>space<GSTIN>space<Return
Period>
to initiate
filing of Nil Form GSTR-3B.
In case, mismatch for Verification Code
happens for 3 times continuously, then that
particular mobile number
will be blocked for 24 hours.
|
|
12
|
Request failed. Pending liabilities
exist for tax period 042020 for 11AAAAA1111A1AA.
Please continue return filing on
www.gst.gov.in.
|
This
message is received in case GSTIN provided is not eligible for
filing Nil
Form GSTR-3B for that
particular return period, as there is pending tax, interest, late
fee or any other liability pending.
|
Once you receive this message, it means
that there are pending liabilities which needs to be paid by you.
Therefore, you need to continue filing of your Form GSTR-3B through
online mode on GST Portal.
|
|
13
|
Your
last request for 11AAAAA1111A1AA for period 042020 is still under
progress; generation of code may take up to 5 mins.
|
This
message is received when another request for Verification Code
is sent by you within
5 minutes of an earlier request sent for generation of code.
|
Code
generation will take around 5 minutes. Once you receive this message,
you need to wait for 5 minutes to send another
request for Verification Code.
Even after waiting for 5 minutes, if you have not received code,
then you can request for a new code.
|
|
14
|
To
file NIL return of GSTIN for Mar 2020: NIL 3B 07CQZCD1111I4Z7
032020. To confirm
Nil filing: CNF 3B CODE. Send to
14409. More details on www.gst.gov.in
|
This
message is received when you send message for getting help related
to filing Nil Form GSTR-3B.
|
Once
you receive this message, you can send a SMS in format as NIL
space<Return
Type>space<GSTIN>space<Return
Period>
to initiate filing of Nil Form GSTR-3B.
|
|
15
|
Request
failed. An existing request is under process for 11AAAAA1111A1AA
and tax period 032020. Please try again later.
|
This
message is received, in case, two
authorized signatories send parallel request to file Nil Form
GSTR-3B for same GSTIN and return period and the
previous request is still being processed.
|
Once 2nd authorized
signatory receives this message, he/she must wait for some time
until the previous request sent by 1st authorized signatory
is processed to file Nil Form GSTR-3B.
You can also check with other
authorized signatories, in case, they have sent the request for
filing Nil Form GSTR-3B from their mobile number.
|
|
16
|
Your,
11AAAAA1111A1AA, GSTR3B for tax period 042020 is filed successfully
and ARN is AAAAAAAAAAAAAAA. Please use this ARN to track the status
of your return.
|
This
message is received on successful verification of code and filing
of Nil Form GSTR-3B.
|
Once you
receive this message, it means that you have successfully filed
Nil Form GSTR-3B through SMS. You can login to the GST
Portal for tracking the status of your filed return.
|
|
17
|
Nil
filing request for 11AAAAA1111A1AA for period 042020 could not
be processed. Please try again or continue to file return on
www.gst.gov.in.
|
This message
is received when Verification Code validation fails due to technical
issues on GST Portal.
|
Once
you receive this message, wait for some time and try filing Nil
Form GSTR-3B again, if you do not receive any ARN for Nil Filing
of Form GSTR-3B.
|
|
18
|
Incorrect
message format. For Help, please SMS HELP<space><Return
Type> E.g. Help for Nil filing GSTR3B send HELP 3B Send to
14409
|
This
message is received, in case HELP keyword is sent in incorrect
format to get Help related to filing Form GSTR-3B.
|
Once
you receive this message, you need to send a SMS in format as
HELP space<Return
Type> to get Help related to filing Nil Form GSTR-3B.
|
|
19
|
Request
failed. 11AAAAA1111A1AA is not a regular taxpayer during the requested
tax period. Please retry with another GSTIN or tax period.
|
This
message is received if GSTIN mentioned in SMS is not registered
as regular taxpayer for that particular return period, on GST
Portal.
|
To file
Nil Form GSTR-3B through SMS, GSTIN has to be registered as a
regular taxpayer, for that particular return period.
You can check on the GST Portal, if the GSTIN, during
the requested tax period is
registered
as regular (normal/casual/SEZ) taxpayer. If not, you can try filing
Form GSTR-3B for another tax period where taxpayer is registered
as regular (normal/casual/SEZ) taxpayer.
|
|
20
|
Request
failed. 11AAAAA1111A1AA was cancelled prior to requested tax period
042020. Please retry with another GSTIN or tax period.
|
This
message is received, if the GSTIN registration was already cancelled,
from a date prior to return period for which the Nil Form GSTR-3B
is being filed.
|
Nil Form
GSTR-3B cannot be filed for a particular tax period, if GSTIN
registration was cancelled from a date prior to the requested
tax period. Try filing Nil Form GSTR-3B, for some other tax period,
when GSTIN registration was active.
|
|
21
|
Request
failed. Requested tax period 042020 is prior to date of registration
for 11AAAAA1111A1AA. Please retry with another GSTIN or tax period.
|
This
message is received, if the
period for which Nil Form GSTR-3B is being filed, is before the
date of registration for the GSTIN.
|
Nil Form
GSTR-3B cannot be filed for the period, if the requested tax period
is prior to date of registration. Try filing Nil Form GSTR-3B,
for some other tax
period,
on or after the date by when registration was active.
|
|
22
|
Request
failed. Please activate your User ID on GST portal. Retry as below:
To file NIL 3B of GSTIN for Mar 2020: NIL 3B 07CQZCD1111I4Z7 032020
Send to 14409
|
This
message is received in case the taxpayer has not activated/reactivated
their USER ID on the GST Portal.
|
If
taxpayer has changed the authorized signatory, then he/she has
to reactivate the USER ID on GST Portal, to file Nil
Form GSTR-3B through SMS.
Further,
for a new taxpayer also, USER ID has to be activated on the GST
Portal, before attempting to file Nil Form GSTR-3B through SMS.
|
|
23
|
Request
failed. 11AAAAA1111A1AA not eligible to file nil return for tax
period 0402020 via SMS. Please continue return filing on the www.gst.gov.in
|
This message is received
in case the GSTIN is not eligible for filing Nil Form GSTR-3B.
|
Once
you receive this message, you need to check eligibility criteria
required for filing Nil Form GSTR-3B. Post meeting all the requirements,
you can initiate filing Nil Form GSTR-3B through SMS.
|
|
24
|
Request
failed. Saved data exists for GSTR3B for 11AAAAA1111A1AA for tax
period 042020. Please continue to file return on www.gst.gov.in
|
This
message is received in case:
-
GSTIN
provided is not eligible for filing Nil Form GSTR-3B, due
to saved data in
your Form GSTR-3B,
on GST Portal during NIL request or
-
GSTIN
provided is not eligible for filing Nil Form GSTR-3B due to
saved data in
your Form GSTR-3B, on
GST Portal during CNF request
|
Once
you receive this message, it means that you have some saved data
in your Form GSTR-3B, on GST Portal. Therefore, you need to continue
filing of your Form GSTR-3B through online mode on GST Portal.
|
|
25
|
Request
failed. GSTR3B can be filed only on or after 1st of month following
the tax period 042020. Please try with another GSTIN or tax period.
|
This message is received in case you try to file
Nil Form GSTR-3B before 1st
of the subsequent month for which the return is being filed for.
|
Once
you receive this message, you need to Nil
Form GSTR-3B on or after 1st
of the subsequent month for which the return is being filed for.
For
example, for the month of April 2020, nil return can be filed
only on or after 1st May
2020.
|
|
26
|
Please
confirm the Nil filing using code received. In case of non-receipt
of code please try again after 5 min.
|
This
message is received when the request for Verification Code is
sent again by you within 5 minutes of sending
the SMS for generation of code and code is still being
processed.
|
Code
generation will take around 5 minutes. Once you receive this message,
you need to wait for 5 minutes. Even after waiting, if you have
not received code, then you can request for generation of new
code (after 5 minutes).
|
